Navigating the intricacies of credit cards can sometimes be challenging, but a reliable credit card customer care service can make all the difference. Whether you have queries about your statement, need assistance with transactions, or want to report a lost card, a responsive customer care team is your ally. In this fast-paced financial landscape, having a dedicated support system ensures that your credit card experience remains seamless and stress-free. Discover the peace of mind that comes with knowing help is just a call away.
Queries? Concerns? Product-related questions? Whatever your issues are, they have your back.
Following are a few ways to reach out to your bank’s credit card customer service.
Bank |
Customer Care |
RBL Bank |
For SuperCards Customer Care Numbers: +91 22 7119 0900 Email - supercardservice@rblbank.com |
Axis Bank |
Customer Care Numbers: 1800 419 5959 or 1860 500 5555 Email - PNO@axisbank.com |
SBI Card |
Customer Care Number:1860-180 Email - https://www.sbicard.com/en/webform/write-to-us.page |
ICICI Bank |
Customer Care Numbers: 1860 120 7777 or +91 22 3366 7777 |
AU Small Finance Bank |
Customer Care Numbers: 1800-1200-1200 or 1800-26-66677 Email Address: customercare@aubank.in |
Federal Bank |
Customer Care Numbers: 1800 - 425 - 1199 or 1800 - 420 - 1199 Email Address: creditcards@federalbank.co.in |
DBS Bank |
Email: supercardcare@dbs.com Contact Number: 1860-267-6789/+91-4469046789 for international customers |
IndusInd Bank |
Contact number for users within India: 18602677777 Contact number for users outside India: 022-42207777 |
YES Bank |
Call: 18001031212 (toll-free number) or +91 22 49350000 Email: yestouchcc@yesbank.in |
Following is a list of services offered by credit card customer care department:
Toll-free contact numbers that help you to block or hotlist credit cards or get answers to general queries
Online live chat facility via mobile banking or netbanking
Contact facility via SMS
Customer support facility via email
Web support facility on the netbanking portal
Dedicated desks for grievance redressal
City-specific call centres to address queries of customers
If your credit card is stolen or lost, you must call your credit card issuer first and block the card. Then, you must register an FIR with the police. Next, you must check your credit card statement and review your credit report and dispute errors with credit bureaus (if any). At last, you must apply for a replacement credit card.
Call customer care immediately to report the card lost/stolen. They will deactivate it, preventing unauthorized use. They may also guide you through filing a police report and initiate a replacement card process.
Never share personal information through unverified channels. Contact customer care directly using verified numbers or website links to report the incident. They can guide you on verifying the legitimacy of communication and help prevent potential scams.
Definitely! They are well-versed in your card's specific reward program and can explain earning and redemption options, point balance inquiries, and program terms, helping you get the most out of your rewards.